maids service CHARGED WITH PUNISHING CUSTOMERS FOR ANGRY YELP REVIEWS
It must be difficult to be an entrepreneur, to develop something from nothing, just to have a couple of furious clients poop on top of it on the web. All things considered, one entrepreneur purportedly chose to correct revenge. How’d that work out for him? Not all the maids service at great.
Steve Yojin Yun, the proprietor of two cleaning administrations — West Coast Maids and California servants administration — has been accused of seven checks of wholesale fraud. The grumbling names four separate unfortunate casualties, who all pursued one of Yun’s cleaning administrations, didn’t care for what they got and posted negative audits on Yelp.
The exploited people at that point were reached and requested to erase their killjoy audits. On the off chance that they won’t, Steve Yun would, purportedly, fight back by posting negative Yelp audits of the clients’ own organizations or spots of work and notwithstanding running the poor clients’ Mastercards once more, viably twofold charging them for horrible service.
“Customers reserve a privilege to express fair sees about an organization,” City Attorney Mike Feuer said in a public statement. “Unlawfully charging clients as reprisal for communicating their perspectives is outrageous.”
Christine Medrick procured one of Yun’s organizations to clean her loft in 2013. When they did a not exactly excellent employment, she says, she called to grumble. They sent another house cleaner — who she says did a correspondingly poor activity. That is when Medrick kept in touch with her negative Yelp survey. She tells L.A. Weekly that Yun then reached her.
“He offered to discount my Mastercard in the event that I brought down my Yelp survey,” Medrick reviews. “I said I wasn’t going to do that, since his organization does not spotless. I said I needed to caution other people.
“That’s the point at which he got extremely bellicose,” she says, portraying to the Weekly the numerous messages that returned and forward among her and Yun. “He said a great deal of indecent, mean, hostile things,” she alleges.
Yun additionally posted a negative Yelp survey of his own, against Medrick’s organization, Pure Brazilian, a beautifying agents wholesaler:
An entertainer named Leigh Rachel Faith documented comparable encounters on a Facebook gathering, “Tormented by California Maids.”
After posting a one-star Yelp audit of California maids service in April 2013, Faith, as indicated by her Facebook posts, was offered a markdown on her next cleaning, in addition to a $100 gift voucher — yet just in the event that she expelled her negative survey. Yet, arrangements some way or another separated, and she in the long run got this email, gave to the Weekly:
I’ll let you know, our office doesn’t value your cruelty, since the house cleaner showed up yet you were too caught up with reviling out our staff to try and hear anything or comprehend that our office made no mistake.
I see that you’re a piece of a few associations and everywhere throughout the Internet and you most likely esteem your Internet presence.
I’m going to feel free to include the gatherings you work for to Yelp, and post awful audits concerning our office’s involvement with you. I’ll additionally post around twelve surveys on your own character on the web. We should perceive how you like it when individuals expound on your unforgiving, appalling side and post it on the web for eternity. Punch in your name on google in around 3-6 weeks.
That’s right to speak freely for you. All totally legitimate. I’ll begin with 2 posts on Monday, and 2 posts each day for 30 days.
The charitable that Faith runs — Champions Against Bullying, incidentally — was hit with a negative Yelp audit, as was one of her companions’ organizations. At that point, most boldly, somebody posted a Craigslist ad with her own cellphone number, promoting that she was giving ceaselessly a free 32-inch TV.
She was getting telephone calls and messages at regular intervals, well into the evening.
Faith’s better half is named as an unfortunate casualty in the criminal grievance. Neither he nor his significant other restored our brings in time for publication.
Steve Yun didn’t restore our calls either. If convicted, Yun faces as long as seven years in prison and additionally a $7,000 fine, as per city officials.
California Maids has been audited on Yelp in excess of multiple times. The greater part of the surveys are certain, however a bunch of negative ones diagram stories like those told by Faith and Medick. For instance, Erin C. wrote:
If I could give this business zero stars, I would.
I need to emphasize what a few commentators have expressed as of now – this organization is a finished trick and a sham. Try not to SEND THEM YOUR BUSINESS, AND WHATEVER YOU DO, DON’T GIVE THEM A CREDIT CARD NUMBER.
First of all, the nature of their “cleaning” is appalling. We requested two house cleaners to be sent, they sent one. This one house keeper went through hours “cleaning” our normal estimated condo, and I couldn’t determine what they had really done, since it essentially looked equivalent to when she began. We expelled her following a couple of hours and called the workplace to get our cash back.
The office supervisor, Steve, was pleasant — to a point. He consented to give us a full discount, which he did.
After we posted a negative survey here on Yelp, we were amazed to find that he had revived our card for everything. Why? Since we had posted a negative audit on Yelp! He was glad to turn around the charge — when we evacuated our review.
So essentially, they hold your Mastercard prisoner in an apprehensive exertion to safeguard their Yelp rating. (Truly, Steve… you are a COWARD.) They won’t cleanse your own information from their records, regardless of whether you demand that they do as such. This is ILLEGAL.
I need to accept that by far most of the surveys you are perusing are FAKE. Truth be told, there was a colossal sting activity that was accounted for now in New York, where organizations were found paying individuals to record phony Yelp audits. I’m certain California Maids does likewise. Once more, this is a business kept running by COWARDS and CRIMINALS.
I can’t state it firmly enough – DO NOT CALL THESE PEOPLE. Try not to GIVE THEM A CREDIT CARD NUMBER. Go somewhere else to get your home cleaned. PLEASE.